9/11 Memorial Museum Admission Ticket Day Tours
9/11 Memorial Museum Admission Ticket Day Tours - Photo 2
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Direct Entry Tours

9/11 Memorial Museum Admission Ticket Day Tours

At a glance

Ticket type

E-ticket / Mobile

Confirmation

Instant

Accessibility

Wheelchair friendly

Suitable for

All ages

Ticket Options

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itinerary-Admission Ticket

Non-refundable
Adult
SGD 45.71
Child
SGD 30.47
Senior
SGD 38.09
Youth
SGD 38.09
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About 9/11 Memorial Museum Admission Ticket Day Tours

Step into history at the 9/11 Memorial Museum, a profoundly moving tribute located at the heart of the World Trade Center site. This timed admission ticket grants you access to an unforgettable journey through one of the most significant moments in modern history, housed in a beautifully designed underground museum beneath the iconic memorial pools.

Local Legends & Stories

The 9/11 attacks on September 11, 2001, forever changed the course of American history and the global landscape, transforming New York City into a symbol of resilience and unity. The memorial and museum serve as a sacred space where the nation and the world come to honor the 2,977 victims and reflect on the enduring human spirit.

Must Do Experiences

  • Walk through the Survivor Tree courtyard, a living symbol of resilience that endured the attacks, stand in silence at the Memorial Glade, explore the museum's powerful artifact halls featuring a 20-foot steel column and the last domino, and reflect at the Void—a 30-foot deep opening that honors the original footprint of the Twin Towers.

Hidden Gems

  • Visit the museum early in the morning on weekdays for a more contemplative and less crowded experience, don't miss the outdoor memorial pools at sunset when the names on the bronze parapets glow in golden light, and take a moment at the Oculus nearby for stunning architecture that contrasts beautifully with the memorial's solemnity.

What Makes it Special

  • The museum is built on the exact footprint of the original World Trade Center towers, creating an unparalleled sense of place and historical connection, features over 50,000 artifacts and personal stories that humanize the tragedy beyond statistics, and offers a deeply immersive audiovisual experience that guides visitors through a carefully curated narrative of events, resilience, and remembrance.

Available Facilities

Wheelchair accessible entrance elevator access coat check gift shop audio guide available restroom facilities guided tour options wheelchair stroller rental

Perfect Timing

When to visit for the best experience

Visit during the early morning hours on weekdays for a more peaceful and intimate experience. September 11th itself is a powerful but emotionally intense time to visit, while spring and fall offer pleasant weather for exploring the surrounding memorial plaza.

Photography Guide

Capture the perfect shots

  • Photography is prohibited inside the museum, so save your photos for the outdoor memorial pools and the surrounding Freedom Plaza area where you can capture the reflecting pools and name inscriptions, visit the memorial at dusk for breathtaking views of the illuminated pools and the soaring One World Trade Center, and bring a zoom lens for photographing the architectural details from a respectful distance.

Cultural Etiquette

Respect local customs and traditions

This is a place of deep reverence and remembrance—maintain a quiet and respectful demeanor throughout your visit. Many visitors come to honor loved ones, so be mindful of others' emotional experiences. Speaking in hushed tones and observing moments of silence is customary and appreciated by staff and fellow visitors alike.

Special Events & Experiences

Enhanced experiences and seasonal highlights

  • September 11th National Moment of Silence at 8:46 AM marks the time the first plane struck the World Trade Center, the annual 9/11 Memorial Ceremony on September 11th features readings of victims' names and poignant tributes, and the Spring and Fall memorial lighting ceremonies honor victims with special illumination of the reflecting pools.

Important Guidelines & Safety

Essential safety information and guidelines

  • Be prepared for extensive security screening similar to airport procedures upon entry, keep all personal belongings with you at all times as lockers are available nearby for storage, and be aware that the museum is located in a busy downtown area—stay alert in crowded spaces and follow all staff instructions.

Visitor Information

Entry Fee

Timed admission tickets are required and can be purchased online in advance. Pricing varies by age group with discounts available for children, seniors, and military personnel, and combination tickets with nearby attractions may offer additional savings.

Visit Duration

Plan for approximately 2 to 3 hours to fully experience the museum at a comfortable pace. Those who wish to read every exhibit panel and absorb the stories may want to allow closer to 3 to 4 hours for a comprehensive visit.

Accessibility

The museum is fully wheelchair accessible with elevator access from the street level to the underground galleries. Accessible restrooms and wheelchair stroller rentals are available, and service animals are welcome throughout the facility.

Overview

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9/11 Memorial Museum Admission Ticket Day Tours gallery
9/11 Memorial Museum Admission Ticket Day Tours gallery
9/11 Memorial Museum Admission Ticket Day Tours gallery
9/11 Memorial Museum Admission Ticket Day Tours gallery

Important Information

Opening Hours

Open from 06/23-07/21, 9:00am-7:00pm<br>Open from 07/23-07/28, 9:00am-7:00pm<br>Open from 07/30-07/31, 9:00am-7:00pm<br>Open from 08/01-08/04, Mon, Wed-Sun, 9:00am-7:00pm<br>Open from 08/06-09/30, Mon, Wed-Sun, 9:00am-7:00pm<br>Closed from 08/01-08/04, Tue<br>Closed from 08/06-09/30, Tue<br>Open from 10/01-10/06, 9:00am-7:00pm<br>Open from 10/08-10/13, 9:00am-7:00pm<br>Open from 10/15-10/20, 9:00am-7:00pm<br>Open from 10/22-10/27, 9:00am-7:00pm<br>Open from 10/29-10/31, 9:00am-7:00pm<br>Open from 11/01-11/24, Mon, Wed-Sun, 9:00am-7:00pm<br>Open from 11/26-11/30, Mon, Wed-Sun, 9:00am-7:00pm<br>Closed from 11/01-11/24, Tue<br>Closed from 11/26-11/30, Tue<br>Open 9:00am-7:00pm on 12/01<br>Open from 12/03-12/08, 9:00am-7:00pm<br>Open from 12/10-12/15, 9:00am-7:00pm<br>Open from 12/17-12/22, 9:00am-7:00pm<br>Open from 12/24-12/29, 9:00am-7:00pm<br>Open 9:00am-7:00pm on 12/31<br>Open 9:00am-7:00pm on 07/22<br>Open 9:00am-7:00pm on 07/29<br>Open 9:00am-7:00pm on 08/05<br>Open 9:00am-7:00pm on 10/07<br>Open 9:00am-7:00pm on 10/14<br>Open 9:00am-7:00pm on 10/21<br>Open 9:00am-7:00pm on 10/28<br>Open 9:00am-7:00pm on 11/25<br>Open 9:00am-7:00pm on 12/02<br>Open 9:00am-7:00pm on 12/09<br>Open 9:00am-7:00pm on 12/16<br>Open 9:00am-7:00pm on 12/23<br>Open 9:00am-7:00pm on 12/30

What's Included

  • Timed Admission Ticket to the 9/11 Memorial Museum

Not Included

  • Food and drinks
1

Select your preferred date and ticket type, then add to cart.

2

Complete secure payment at checkout.

3

Receive instant e-ticket confirmation via email.

4

Show your mobile or printed voucher at the venue.

Wheelchair accessible

Infants and small children can ride in a pram or stroller

Service animals allowed

Public transportation options are available nearby

Transportation options are wheelchair accessible

All areas and surfaces are wheelchair accessible

Suitable for all physical fitness levels

Children ages 6 and under are free

All visitors will be screened by airport-style security

No re-entry is allowed after exiting the building

Photography is permitted for private, non-commercial use only

Large bags, including backpacks, large umbrellas and other items deemed so, are subject to mandatory storage in the coat room

The use of cell phones for conversation is prohibited in exhibition spaces and theater

Location

180 Greenwich St, New York, NY 10007, United States

Frequently Asked Questions

Yes, this admission ticket allows you to explore the 9/11 Memorial Museum independently at your own pace without a guided tour.
While the outdoor 9/11 Memorial plaza is open to the public, an admission ticket is required to enter the underground 9/11 Memorial Museum.
It is highly recommended to purchase your admission tickets in advance to secure your preferred entry time and guarantee availability.
Most visitors spend approximately two to three hours exploring the extensive historical exhibits, artifacts, and memorial spaces inside the museum.
Guests are advised to arrive at least 15 minutes before their scheduled entry time to allow for mandatory security screening and a smooth entry process.
Your admission ticket provides access to profound historical exhibits, recovered artifacts, personal stories, and the foundational remains of the original Twin Towers.
The museum provides a comprehensive educational experience detailing the events of September 11 through authentic artifacts, personal stories, and historical exhibits.
The ticket grants entry to the underground 9/11 Museum exhibits, while the outdoor Memorial Plaza is free and open to the public without a ticket.
The main museum entrance is located at the corner of Greenwich Street and Fulton Street in Lower Manhattan, near the Oculus transportation hub.
Yes, the museum is fully ADA compliant with elevator access to all underground levels, accessible restrooms, and complimentary manual wheelchairs available upon request.
While there are no strict age restrictions, the historical exhibition contains graphic images, audio recordings, and artifacts that may be distressing for young children.
All visitors must pass through airport-style security screening, and bags larger than 17 x 10 x 8 inches are not permitted inside the exhibition spaces.
Timed-entry tickets are generally non-refundable and non-transferable, meaning you cannot change your selected date or time once the booking is confirmed.
The first timed-entry slot of the morning or late afternoon slots on weekdays generally have smaller crowds compared to midday and weekend appointments.
Non-flash photography for personal use is permitted in most areas, but tripods, selfie sticks, and video recording are strictly prohibited.
Yes, general admission includes access to Foundation Hall, where you can view the surviving slurry wall and the Last Column that remained standing after the collapse.
Multimedia audio guides can be rented at the museum and are offered in several languages, including Spanish, French, German, and Mandarin.

About 9/11 Memorial Museum Admission Ticket Day Tours

Visit during the early morning hours on weekdays for a more peaceful and intimate experience. September 11th itself is a powerful but emotionally intense time to visit, while spring and fall offer pleasant weather for exploring the surrounding memorial plaza.
Plan for approximately 2 to 3 hours to fully experience the museum at a comfortable pace. Those who wish to read every exhibit panel and absorb the stories may want to allow closer to 3 to 4 hours for a comprehensive visit.
After the 9/11 incident that shocked the world, the current 9/11 Memorial and Museum was built on the site of the original World Trade Center. On August 17, 2006, the reconstruction project of the former site of the World Trade Center in New York, USA started. Its main body consists of two pools implying "reflection" and a square. The reconstructed buildings include One World Trade Center (Freedom Tower), Two World Trade Center (200 Greenwich Street), Three World Trade Center (175 Greenwich Street), World Trade Center Four Building No. 1 (150 Greenwich Street), Building 5 World Trade Center (130 Liberty Street), Building 7 World Trade Center Museum Facilities September 11 National Memorial Museum Transportation Facilities World Trade Center Station. About 23,000 related pictures and more than 10,000 objects are displayed in the museum, among which the text messages and voice messages sent by the victims to their relatives or lovers at the end of their lives are particularly moving.
Timed admission tickets are required and can be purchased online in advance. Pricing varies by age group with discounts available for children, seniors, and military personnel, and combination tickets with nearby attractions may offer additional savings.
The museum is fully wheelchair accessible with elevator access from the street level to the underground galleries. Accessible restrooms and wheelchair stroller rentals are available, and service animals are welcome throughout the facility.
Be prepared for extensive security screening similar to airport procedures upon entry, keep all personal belongings with you at all times as lockers are available nearby for storage, and be aware that the museum is located in a busy downtown area—stay alert in crowded spaces and follow all staff instructions.
This is a place of deep reverence and remembrance—maintain a quiet and respectful demeanor throughout your visit. Many visitors come to honor loved ones, so be mindful of others' emotional experiences. Speaking in hushed tones and observing moments of silence is customary and appreciated by staff and fellow visitors alike.
Photography is prohibited inside the museum, so save your photos for the outdoor memorial pools and the surrounding Freedom Plaza area where you can capture the reflecting pools and name inscriptions, visit the memorial at dusk for breathtaking views of the illuminated pools and the soaring One World Trade Center, and bring a zoom lens for photographing the architectural details from a respectful distance.
Wheelchair accessible entrance, elevator access, coat check, gift shop, audio guide available, restroom facilities, guided tour options, wheelchair stroller rental

General Questions

Simply select your preferred date, choose the ticket type and quantity, then click "Add to Cart". Complete the secure checkout to receive your e-tickets instantly via email.
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Most bookings are instantly confirmed. You will receive your e-tickets via email within minutes of completing your purchase.
Cancellation and modification policies vary by activity. Please check the specific cancellation policy listed under each ticket option before booking.
In most cases, you can show your e-ticket directly from your mobile phone at the venue. Some activities may require a printed voucher — this will be clearly stated in your confirmation email.
If an activity is cancelled by the operator due to weather or other unforeseen circumstances, you will typically receive a full refund or be offered an alternative date.
Yes, you can select multiple tickets for your group. For large groups (10+ people), please contact our support team for special group rates.
No, the price you see is the price you pay. All taxes and service fees are included in the displayed price.
We recommend arriving at least 15-30 minutes before your scheduled time to allow for check-in and any security procedures.
Yes, you can purchase tickets as a gift or for other travellers. Simply enter the correct details during checkout.
All prices on HolidaySG are displayed in Singapore Dollars (SGD) unless otherwise indicated.
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Our customer support team is available daily (9 AM – 11 PM SGT) to help. You can reach us via email or chat, and we will work to resolve any issues as quickly as possible.
Some activities offer special pricing for students, seniors, and children. These will be shown as separate ticket types when available.
Tickets are generally valid only for the selected date. If you need to change your visit date, please contact our support team before the original date.
Refund policies depend on the specific activity and ticket type. Free cancellation options are clearly marked where available.
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