Licensed Singapore Travel Agency

Your Trusted
Global Travel Partner

HolidaySG is a licensed Singapore travel agency (TA04014) with 9,000+ attractions across 100+ countries. E-tickets emailed after our team confirms your booking, prices shown before you pay, and customer support from 9 AM to 11 PM (Singapore time), every day.

Registered in Singapore UEN 202555302E STB Licensed & Approved

9,000+

Attractions Listed

100+

Countries Worldwide

TA04014

STB Licensed Agency

Email

E-Ticket Delivery

199

Visa & E-Visa Countries

Daily

Support 9 AM – 11 PM SGT

What We Do

A Complete Travel Ecosystem

HolidaySG is not just a booking site — we are a full-stack travel technology company that builds, operates, and scales every layer of the travel value chain.

Attraction Tickets & Tours

9,000+ attractions, theme parks, tours, activities, and experiences across 100+ countries. Real-time availability, with e-tickets emailed after our team confirms your booking.

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Travel Packages

Curated travel packages combining attractions, transport, and experiences. Multi-day itineraries with bundled pricing for families, groups, and corporate travellers.

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Visa & E-Visa Services

Visa requirements database for 199 countries. E-Visa application assistance, visa-on-arrival guides, required documents, embassy contacts, and processing for S$65.

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Ferry & Transport

Ferry bookings for island routes and cross-border connections. Ground transport, airport transfers, and multi-modal journey planning worldwide.

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AI Trip Planning

AI-powered itinerary generator that creates personalised day-by-day trip plans. Branded PDF export with product links, maps, and optimised scheduling.

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B2B Distribution

White-label partner portal and REST API for travel agencies, OTAs, and resellers. Wholesale pricing, real-time inventory, HMAC-signed API, and sandbox testing.

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Hotels

Hotel search and booking integration — accommodation alongside attraction tickets for a complete trip planning and booking experience.

Coming Soon

Flights

Flight search and booking to complete the end-to-end travel purchase — positioning HolidaySG as a one-stop platform from planning to departure.

Coming Soon

Customer Support

Customer support via live chat, email, and WhatsApp from 9 AM to 11 PM (Singapore time), every day. Email updates on every booking and dedicated assistance for group bookings.

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Why Travellers Choose Us

Why HolidaySG

Five reasons travellers and travel agencies trust HolidaySG for their bookings.

PILLAR 01

Licensed & Regulated

Registered with the Singapore Tourism Board (TA04014) and ACRA (UEN 202555302E). Your bookings are protected by Singapore consumer protection laws and travel industry regulations.

PILLAR 02

Clear Prices Before You Pay

We work directly with attraction operators and suppliers. You see the price for your chosen date before you pay, and any extra charge (such as a currency conversion fee or a payment-method fee) is shown before you pay.

PILLAR 03

Book Anywhere, Anytime

Book on our website, mobile app, or through a travel agent partner. E-tickets emailed after our team confirms your booking, real-time availability, and support via live chat, email, and WhatsApp from 9 AM to 11 PM (Singapore time), every day.

PILLAR 04

Global Coverage

9,000+ attractions across 100+ countries with direct supplier connections. Visa services for 199 nations. Destination guides, itineraries, and local tips for every market we serve.

PILLAR 05

Travel Agency Partners

Trusted by travel agencies and resellers worldwide through our B2B portal and API. Wholesale pricing, white-label solutions, and dedicated partner support for the travel trade.

Plan Your Trip

Use our AI trip planner to build custom itineraries, compare attraction prices, and discover hidden gems — all in one place, from planning to booking to e-ticket delivery.

Book With Confidence

Licensed by the Singapore Tourism Board, with secure payments: card payments by Stripe, PayNow and e-wallets via HitPay. E-tickets emailed after our team confirms your booking, transparent pricing, and a dedicated support team if anything goes wrong.

Growing Worldwide

Expanding into hotels, flights, and complete travel packages. New destinations and attractions added weekly. Join thousands of travellers who book with HolidaySG every month.

Platform Ecosystem

Six Channels, One Unified Platform

Every channel runs on the same product catalog, pricing engine, and booking infrastructure — from attraction tickets to travel packages.

Unified Platform Catalog · Pricing · Booking · AI 🌐 B2C Web Consumer Portal 📱 B2C App Expo / React Native 💬 B2C Chat AI + Staff Support 🏢 B2B Portal Partner White-Label ⚡ B2B API REST + HMAC Signing 📲 B2B App Agent Mobile 🏪 Supplier Portal Inventory & Payments 📋 Mobile Browser Responsive Web

Agentic AI Infrastructure

Technology That Works For You

Behind the scenes, our platform keeps prices accurate, availability up to date, and support responsive — so you can focus on enjoying your trip.

Agent Distribution by Function

Content & SEO ~120 agents · 35%
Monitoring & Ops ~90 agents · 25%
Customer Support ~50 agents · 15%
Engineering & QA ~40 agents · 12%
Sales & Marketing ~30 agents · 8%
Security & Audit ~20 agents · 5%

Agentic Operations

11 engineering specialists, 9 workflow commands — blog generators, SEO healers, visa checkers, booking auditors all running continuously.

AI Trip Planner

Intelligent itinerary generation with cache-first architecture (40s → 0.1s). Branded PDF export with watermarks and product links.

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Automated Video

Programmatic video generation from catalog to social platforms. Automated scripting, rendering, and multi-channel distribution.

Travel Guides

Thousands of destination guides, itineraries, and travel tips written and maintained by our team. Updated regularly with the latest prices, tips, and recommendations.

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AI Chat & Support

OmniRouter + Ollama local fallback for zero-downtime AI. Auto-responds, escalates with full context, 14 canned FAQs.

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Self-Healing Platform

24 registered apps with automated health monitoring, incident tracking, booking failure alerts, self-repairing every 15 minutes.

RSS & News

17-country feeds, email digests, push alerts, trending widgets, product recommendations, syndication to 69+ directories.

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Automated Sales

AI enquiry auto-reply, product review auto-moderation, community scoring, and automated quality gating.

Continuous Learning

Agents improve over time — SEO self-healing fixes generators not symptoms, content gap analysis discovers new topics.

Security & Data Protection

Enterprise-Grade Security

Client and user data protected by multiple overlapping security layers — from network edge to database encryption.

Network Security Encryption Access Control Data Backup Payment Monitoring

3-Layer IP Protection

Firewalld + edge .htaccess + application-layer rules. Crawler-safe bypass for Googlebot/Bing. Bad-bot UA filtering.

Encrypted Credentials

Supplier creds encrypted at rest via EncryptedString. HMAC-SHA256 signed API. Secrets rotation support.

Role-Based Access

Per-section read/write for sub-admins (finance: 7 sections, visa: 6). HTTP-method enforcement via middleware.

Payment Security

Wallet double-credit locks. Top-up caps + entropy. Atomic affiliate tracking. Rate-limited reward claims.

Input Sanitisation

DOM-based HTML allowlist sanitiser. XSS prevention at input, publish, and display. No raw user HTML anywhere.

API & Webhook Security

SSRF pre-checks. Idempotency enforcement. Request signing. Sandbox isolation. Bounded HTTP timeouts.

Backup & Recovery

Automated 3-hour DB backups with MariaDB binary logging for point-in-time recovery. Pre-deploy backups enforced.

Continuous Monitoring

Security self-tests, booking failure alerts, money integrity checks, config health, incident audit trail (L0–L3).

Vertical Expansion

Beyond Attractions

Expanding into every travel vertical — visa, hotels, flights — to become the single platform travellers and partners need.

Platform Growth & Expansion

Attractions B2B API Visa Community AI Agents Hotels/Flights 0 50% 100%
Live

Visa & E-Visa Platform

199-country database with E-Visa applications, visa-on-arrival guides, QnA, fees, required documents, and embassy facts. 960 scheduled visa blogs. S$65 service.

Live

Travel Community

Reddit-style with voting, karma, circles, hot ranking, nested comments, badges, leaderboard, and guest articles.

In Progress

Hotel Bookings

Hotel aggregation alongside attraction tickets for complete trip planning.

In Progress

Flight Bookings

Flight search and booking for end-to-end travel. One platform, planning to departure.

Partnerships & Payments

Connected Partner Network

Deep integrations with attraction suppliers, multiple payment gateways, and distribution partners worldwide.

Payment Gateways

Stripe
HitPay

Cards by Stripe · PayNow and e-wallets by HitPay · 24-currency support · Wallet system · Loyalty tokens (10,000 = S$1)

Our Suppliers

Sentosa
Singapore Flyer
Ferry Operators
TixPapa
Direct Partners

Unified Products

Single catalog normalized across multiple suppliers. One product page, one clear price, real-time availability — regardless of source.

Unified Booking

One booking engine across all suppliers and channels — website, mobile app, B2B API. Consistent status tracking, fulfillment, and reconciliation.

Service Excellence

AI-powered customer support, real-time booking alerts, proactive issue resolution, and dedicated staff chat — because every traveller deserves a smooth experience.

OmniRouter AI

AI gateway with automatic local fallback.

LiveKit Voice

Self-hosted voice calling for staff and customers.

Video Pipeline

Automated video generation to social channels.

69+ Directories

RSS syndication across travel directories.

Technology Moat

What We've Built

Unified Catalog

Single source of truth across all channels with real-time pricing, availability, and inventory sync.

Pricing Engine

Centralised pricing with currency conversion, ticket-type fallbacks, and dynamic adjustments.

Financial Platform

Statement auditor, invoice generation, bank reconciliation, audit ledger, portal token capture.

SEO Self-Healing

Automated system that fixes generators not symptoms — city backfill, structured data, monitoring.

Loyalty & Wallet

Token economy with earn-on-booking, signup bonuses, SGD redemption, and fraud controls.

Booking Reconciliation

Unified reconcile heals both direct and B2B bookings. Failure alerts, orphan detection, status machine.

Multi-Agent Dev

11 specialist agents + 9 workflows for automated full reviews, security audits, performance checks.

Ops Platform

24 registered apps, incident tracking, L0–L3 permissions, alert mirroring, and self-healing boot guard.

Roadmap

Where We're Heading

Delivered

Full-Stack Travel Marketplace

B2C + B2B + API + mobile apps + visa + community + loyalty + content engine + ops — all live.

Delivered

Automated Operations

Pricing accuracy, availability monitoring, and content quality checks — automated checks that run around the clock.

Delivered

B2B API & Partner Ecosystem

21-phase API with sandbox, signing, webhooks, and TixPapa collaboration live.

In Progress

Hotels & Flights

Accommodation and flight booking for end-to-end travel platform.

Next

Voice Calling & LiveKit

Self-hosted voice for staff and customer communication. Infra deployed.

Next

Regional Expansion

Deeper global penetration — more suppliers, destinations, and languages across every continent.

Leadership

Experienced Team, Proven Track Record

CEO & Founder

15+ Years in Travel & IT Industry

Bringing over 15 years of combined experience in travel operations and information technology, our CEO has built HolidaySG from the ground up — from a single-market attraction aggregator to a licensed travel agency serving travellers across 100+ countries worldwide. Deep domain expertise in supplier integrations, booking systems, payment processing, and delivering reliable travel experiences at scale.

Ready to partner or invest?

Get in touch with our team to explore opportunities.

HolidaySG · Registered in Singapore · UEN 202555302E · STB Licensed & Approved · holidaysg.com

Ask me anything!

Luna — HolidaySG

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