Immersify KL
Immersify KL - Photo 2
Immersify KL - Photo 3
Immersify KL - Photo 4
Immersify KL - Photo 5

At a glance

Ticket type

E-ticket / Mobile

Confirmation

Instant

Accessibility

Wheelchair friendly

Suitable for

All ages

Highlights

  • Family-friendly and artistically rich zones like Canvas Oceania (where you draw & then see your art come alive), Surreal World, Art Gallery with animated classi

  • Combines cutting-edge visual projections, spatial 3D sound, interactive walls & larger-than-life installations — truly multi-sensory.

  • Malaysia’s first permanent immersive media art gallery, spanning about 30,000 sq ft / 2,787 sq m with 11 themed zones.

  • Features Malaysia’s first-ever 360° zone with 12-metre high walls giving visitors a two-storey height immersive visual experience

Ticket Options

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Admission Ticket - Local Malaysian

Non-refundable
Adult
SGD 21.38 SGD 21.29
Child
SGD 11.01
Senior
SGD 9.44

Admission Ticket - Foreigners

Non-refundable
Adult -1%
SGD 27.67 SGD 27.46
Child
SGD 17.29
Senior
SGD 15.72
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About Immersify KL

Immersify KL is Malaysia’s first permanent immersive media art gallery spanning 30,000 sq ft in the heart of Bukit Bintang, offering a multisensory journey through 14 uniquely crafted digital zones—including Southeast Asia’s first 360° 12-metre high immersive space. Families art lovers, and curious minds will love the blend of interactive installations animated classics, and亲手-create experiences like Canvas Oceania where your drawings spring to life on the walls.

Local Legends & Stories

Immersify KL was conceptualised by a team of Malaysian digital artists and engineers inspired by traditional batik patterns and wayang kulit storytelling—echoes of these can be seen in some zone transitions and visual motifs. Its location in The Labs—a hub for creatives and innovators—reflects KL’s growing reputation as a Southeast Asian creative tech capital.

Must Do Experiences

  • Draw your own masterpiece in Canvas Oceania and watch it come alive in motion

  • Walk through Southeast Asia’s first 360° 12-metre high immersive zone

  • Explore the Surreal World zone with its dreamlike projections and gravity-defying visuals

  • Take a quiet moment in the Art Gallery zone where classical masterpieces are reimagined with motion and sound

Hidden Gems

  • The hidden互动 mural near Zone 7 changes based on visitor interactions throughout the day—visit early and late to see its evolution

  • Look for the subtle owl motif in the ceilings of multiple zones—a signature Easter egg by the design team

  • The back corridor near the entrance often has lower crowds and offers unexpected lighting effects during golden hour

What Makes it Special

  • Malaysia’s only permanent immersive media art gallery built from the ground up for digital storytelling and sensory immersion

  • Features 14 distinct zones with rotating content and limited-time collaborations with regional artists

  • Uses 360° projection mapping spatial audio, and tactile interactive surfaces to create truly boundary-free experiences

Available Facilities

Restrooms Gift Shop Cafe Wheelchair Access Lockers Parking Wi-Fi First Aid Baby Care Room Staff Assistance Desk

Perfect Timing

When to visit for the best experience

Weekday mornings (10–12) offer the quietest experience, especially on Mondays and Tuesdays when locals are still at work. The gallery feels most vibrant on weekends but books out quickly—book ahead. Humidity is consistent year-round, but air-conditioning in each zone is strong, so layer accordingly.

Photography Guide

Capture the perfect shots

  • The Canvas Oceania and Surreal World zones have the most dramatic lighting—visit during early entry slots for the softest ambient lighting before projection intensity peaks

  • Use portrait mode on your phone for the vertical murals in Zone 4 (Art Gallery) and Zone 11 (Eclipse Walk)

  • Flash photography is not permitted anywhere—tripods and drones are strictly prohibited for safety

Cultural Etiquette

Respect local customs and traditions

Malaysia is a multicultural nation—dress modestly even indoors, avoiding overly revealing clothing as some visitors may be conservative. Remove shoes only where posted; otherwise, keep footwear on for safety on polished floors. Tipping is not customary here but appreciated for exceptional service.

Special Events & Experiences

Enhanced experiences and seasonal highlights

  • During Chinese New Year and Hari Raya, the gallery hosts limited-time cultural reinterpretation zones—like the ‘Lunar Lantern Corridor’ or ‘Batik Dreamscape’—often only open for 2–3 weeks

  • School holiday periods (June July, December) see special family workshops where kids co-create projections that appear in Canvas Oceania for a week

  • Avoid public holidays like Merdeka Day (31 Aug) when queues can exceed 45 minutes

Important Guidelines & Safety

Essential safety information and guidelines

  • Some zones use strobe lighting and sudden sound bursts—notify staff if you’re sensitive to sensory stimuli

  • Stay on designated pathways; certain installations have pressure-sensitive zones that may not support heavy stepping or leaning

  • Drink water before entering; the air-conditioned environment can mask dehydration cues despite humidity outside

Visitor Information

Entry Fee

Standard admission includes timed entry and full access to all 14 zones; combo tickets with The Labs immersive cinema are available at a 15% discount online Children under 3 enter free with adult supervision; students and seniors (60+) receive 10% off with valid ID

Visit Duration

Most guests spend 60–90 minutes to fully experience all zones—prioritise Canvas Oceania, the 360° high zone, and Surreal World if you have only 45 minutes Allow extra time on weekends for photo queues and interactive zone waits, as some installations are popular with influencers and families

Accessibility

Immersify KL is fully wheelchair accessible with ramps and elevators connecting to all zones—wheelchairs and scooters are allowed, though some narrow corridor sections may require assistance hearing loop and tactile floor guides are available upon request for guests with visual or auditory impairments

Overview

Immersify Kuala Lumpur is Malaysia’s first permanent purpose-built multi-dimensional media art gallery that encompasses an impressive 30,000 ft² of whimsical worlds. Located in the heart of Kuala Lumpur at The Labs, Bukit Bintang City Centre, we aim to deliver an authentic awe-inspiring voyage that sparks imagination and awakens the mind.


Designed to captivate visitors across all walks of life, our immersive experiential space features 14 uniquely crafted zones, including Southeast Asia’s first-ever 360° 12-metre high zone. We offer illuminating and engaging content that seamlessly blends masterful South Korean storytelling and innovative media art infused with Malaysia’s vibrant cultural identity.


From spatial 3D-surround sounds and state-of-the-art visual projections, to interactive walls and majestic larger-than-life installations, immersify KL harnesses the power of cutting-edge technology and creative art to produce a world-class multi-sensory journey that evokes a myriad of emotions. At immersify KL, we are dedicated to breathing life into your stories by creating a world of endless exploration.

Immersify KL gallery
Immersify KL gallery
Immersify KL gallery
Immersify KL gallery

Important Information

Opening Hours

Sunday 10:00 - 22:00
Monday 10:00 - 22:00
Tuesday 10:00 - 22:00
Wednesday 10:00 - 22:00
Thursday 10:00 - 22:00
Friday 10:00 - 22:00
Saturday 10:00 - 22:00

What's Included

  • Standard Admission
1

Show Mobile Ticket: Ticketing Counter

  • All visitors must hold a valid ticket for entry.
  • Children 5 years old enter free
  • Tickets are non-transferable, non-refundable, and valid only for the date/time stated.
  • No smoking, vaping, outside food or drinks allowed inside the venue.
  • Flash photography, tripods, and professional filming equipment are prohibited unless with written approval.
  • Visitors must follow instructions from staff for safety and smooth operations.
  • The management reserves the right to change operating hours, close sections, or reschedule shows without prior notice for maintenance, safety, or unforeseen circumstances.
  • Refunds or exchanges will be handled at the management’s discretion.

Location

Ground Floor, The Labs City Centre, 2, Jln Hang Tuah, Bukit Bintang, 55100 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Frequently Asked Questions

General admission grants access to all 14 distinct media art zones within the 30,000 square foot gallery, including the 12-metre high 360-degree projection room.
Most visitors spend between 60 to 90 minutes walking through the 14 immersive zones at a leisurely pace.
The gallery combines state-of-the-art visual projections, spatial 3D-surround sound, and interactive walls to create a multi-dimensional environment blending South Korean media art with Malaysian cultural themes.
The gallery is located at The Labs within the Bukit Bintang City Centre development, which is directly accessible via the Hang Tuah LRT and Monorail interchange station.
The exhibition is designed for all ages, though children must be supervised due to the dark environments and loud spatial audio in certain zones.
The purpose-built facility features step-free access and wide pathways to accommodate wheelchairs and strollers throughout all 14 zones.
Weekday mornings right after opening offer the quietest experience, whereas weekends and public holidays typically see the highest visitor volume.
Visitors should bring a fully charged smartphone for photography, but large bags, tripods, and flash photography equipment are not permitted inside the exhibition spaces.
Standard admission tickets are valid only for the specific date and time slot selected during checkout and are generally non-refundable.
Wearing light-colored or white clothing is recommended, as the interactive visual projections will reflect brightly onto your outfit for better photographs.

About Immersify KL

Weekday mornings (10–12) offer the quietest experience, especially on Mondays and Tuesdays when locals are still at work. The gallery feels most vibrant on weekends but books out quickly—book ahead. Humidity is consistent year-round, but air-conditioning in each zone is strong, so layer accordingly.
Most guests spend 60–90 minutes to fully experience all zones—prioritise Canvas Oceania, the 360° high zone, and Surreal World if you have only 45 minutes Allow extra time on weekends for photo queues and interactive zone waits, as some installations are popular with influencers and families

At Immersify KL, you can expect a one-of-a-kind journey through cutting-edge digital art and interactive installations, where 360° projections, vibrant visuals, surround sound, and hands-on activities come together to create a fully immersive experience suitable for families, art lovers, and curious explorers alike.

Standard admission includes timed entry and full access to all 14 zones; combo tickets with The Labs immersive cinema are available at a 15% discount online Children under 3 enter free with adult supervision; students and seniors (60+) receive 10% off with valid ID
Immersify KL is fully wheelchair accessible with ramps and elevators connecting to all zones—wheelchairs and scooters are allowed, though some narrow corridor sections may require assistance hearing loop and tactile floor guides are available upon request for guests with visual or auditory impairments
Some zones use strobe lighting and sudden sound bursts—notify staff if you’re sensitive to sensory stimuli
Stay on designated pathways; certain installations have pressure-sensitive zones that may not support heavy stepping or leaning
Drink water before entering; the air-conditioned environment can mask dehydration cues despite humidity outside
Malaysia is a multicultural nation—dress modestly even indoors, avoiding overly revealing clothing as some visitors may be conservative. Remove shoes only where posted; otherwise, keep footwear on for safety on polished floors. Tipping is not customary here but appreciated for exceptional service.
The Canvas Oceania and Surreal World zones have the most dramatic lighting—visit during early entry slots for the softest ambient lighting before projection intensity peaks
Use portrait mode on your phone for the vertical murals in Zone 4 (Art Gallery) and Zone 11 (Eclipse Walk)
Flash photography is not permitted anywhere—tripods and drones are strictly prohibited for safety
Restrooms, Gift Shop, Cafe, Wheelchair Access, Lockers, Parking, Wi-Fi, First Aid, Baby Care Room, Staff Assistance Desk

General Questions

Simply select your preferred date, choose the ticket type and quantity, then click "Add to Cart". Complete the secure checkout to receive your e-tickets instantly via email.
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Cancellation and modification policies vary by activity. Please check the specific cancellation policy listed under each ticket option before booking.
In most cases, you can show your e-ticket directly from your mobile phone at the venue. Some activities may require a printed voucher — this will be clearly stated in your confirmation email.
If an activity is cancelled by the operator due to weather or other unforeseen circumstances, you will typically receive a full refund or be offered an alternative date.
Yes, you can select multiple tickets for your group. For large groups (10+ people), please contact our support team for special group rates.
No, the price you see is the price you pay. All taxes and service fees are included in the displayed price.
We recommend arriving at least 15-30 minutes before your scheduled time to allow for check-in and any security procedures.
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All prices on HolidaySG are displayed in Singapore Dollars (SGD) unless otherwise indicated.
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Our customer support team is available daily (9 AM – 11 PM SGT) to help. You can reach us via email or chat, and we will work to resolve any issues as quickly as possible.
Some activities offer special pricing for students, seniors, and children. These will be shown as separate ticket types when available.
Tickets are generally valid only for the selected date. If you need to change your visit date, please contact our support team before the original date.
Refund policies depend on the specific activity and ticket type. Free cancellation options are clearly marked where available.
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