911 Ground Zero Tour & Museum Preferred Access Day Tours
911 Ground Zero Tour & Museum Preferred Access Day Tours - Photo 2
911 Ground Zero Tour & Museum Preferred Access Day Tours - Photo 3
911 Ground Zero Tour & Museum Preferred Access Day Tours - Photo 4
911 Ground Zero Tour & Museum Preferred Access Day Tours - Photo 5
Attraction Ticket Tours

911 Ground Zero Tour & Museum Preferred Access Day Tours

At a glance

Ticket type

E-ticket / Mobile

Confirmation

Instant

Accessibility

Wheelchair friendly

Suitable for

All ages

Ticket Options

Select a date to see live prices & availability

Checking ticket availability for this date…

Not available on this date

This activity has no availability for the selected date. Please try a different date or contact our support team.

itinerary-911 Ground Zero Tour with Museum Access

Non-refundable
Adult -7%
SGD 101.48 SGD 94.77
Child -6%
SGD 80.60 SGD 76.06
Baby
SGD 1.50
Senior -7%
SGD 93.87 SGD 87.68
No package is available on this selected date. Try another date.

About 911 Ground Zero Tour & Museum Preferred Access Day Tours

Walk in the footsteps of history on this immersive 2-hour narrated tour of the Ground Zero site, enhanced by large photographic displays that bring the past to life. Then, enjoy preferred access to the world-class 9/11 Museum, where every fee and tax is included for a seamless and deeply moving experience.

Local Legends & Stories

Ground Zero is the site of the former World Trade Center, where the terrorist attacks of September 11, 2001, changed the world. The area is now a powerful symbol of remembrance, resilience, and unity, deeply woven into New York City's identity and American history.

Must Do Experiences

  • Join the narrated walking tour at Ground Zero, where large 11" x 17" photos frame the story of September 11th and its aftermath. Step into the 9/11 Museum with enhanced access to witness the surviving slurry wall, the powerful reflection pools, and the extensive artifact collection. Feel the solemn atmosphere at the Memorial Glade, a sacred space honoring the firefighters and first responders who lost their lives.

Hidden Gems

  • Look for the Survivor Statue, a poignant symbol of resilience standing near the memorial. Pause at the Oculus, the striking transportation hub and architectural marvel that rises beside the memorial site. Notice the intimate details in the museum's artifact displays, which offer personal stories that often go unnoticed in the broader narrative.

What Makes it Special

  • The tour uniquely combines a large-format photo narration with on-site walking, making history tangible and emotionally resonant. Preferred museum access means you bypass longer lines, allowing more time for reflection and exploration. With all fees and taxes included, this tour offers a stress-free, comprehensive experience of one of New York's most significant sites.

Available Facilities

Audio guide wheelchair accessibility gift shop café restroom facilities guided tour options

Perfect Timing

When to visit for the best experience

Visit during the spring or fall when New York's weather is mild, making the outdoor walking tour more comfortable. Early morning or late afternoon slots often have smaller crowds, allowing for a more contemplative experience. Avoid major holidays and the peak summer months if you prefer a quieter visit.

Photography Guide

Capture the perfect shots

  • Respect the solemn atmosphere by limiting photography in the memorial and museum areas; check specific rules for flash and tripods. The outdoor memorial pools offer striking photo opportunities, especially during golden hour for softer lighting. Focus on capturing the details of the names inscribed on the memorial panels for powerful, personal images.

Cultural Etiquette

Respect local customs and traditions

Maintain a respectful and quiet demeanor throughout the tour and museum, as this is a site of national mourning and remembrance. Dress modestly and be mindful that many visitors are there for personal reflection or to honor loved ones. Ask permission before photographing other visitors, and be prepared for an emotional experience that may resonate deeply.

Special Events & Experiences

Enhanced experiences and seasonal highlights

  • September 11th Memorial Ceremony, held annually to honor the victims and first responders. Annual Museum Night, offering extended hours and special programming. Seasonal light installations at the memorial pools, particularly around the winter holidays.

Important Guidelines & Safety

Essential safety information and guidelines

  • Stay with your group during the walking tour and follow the guide's instructions, especially near busy streets in Lower Manhattan. Keep your belongings secure in crowded areas, and be aware of your surroundings at all times. The museum and memorial are well-monitored, but standard travel precautions apply.

Visitor Information

Entry Fee

The price includes all fees, taxes, and preferred museum access, so there are no hidden costs. Tickets are typically priced per person, with discounts possibly available for children, seniors, or groups.

Visit Duration

The combined tour and museum experience lasts approximately 3 to 4 hours, depending on your pace and level of interest in the exhibits.

Accessibility

The 9/11 Museum and Memorial are fully wheelchair accessible, with elevators, ramps, and accessible restrooms available throughout. The walking tour route is generally accessible, but it is advisable to confirm specific needs with the tour provider in advance.

Overview

NA
911 Ground Zero Tour & Museum Preferred Access Day Tours gallery
911 Ground Zero Tour & Museum Preferred Access Day Tours gallery
911 Ground Zero Tour & Museum Preferred Access Day Tours gallery
911 Ground Zero Tour & Museum Preferred Access Day Tours gallery

Important Information

Opening Hours

Open from 06/23-07/21, 9:00am-7:00pm<br>Open from 07/23-07/28, 9:00am-7:00pm<br>Open from 07/30-07/31, 9:00am-7:00pm<br>Open from 08/01-08/04, Mon, Wed-Sun, 9:00am-7:00pm<br>Open from 08/06-09/30, Mon, Wed-Sun, 9:00am-7:00pm<br>Closed from 08/01-08/04, Tue<br>Closed from 08/06-09/30, Tue<br>Open from 10/01-10/06, 9:00am-7:00pm<br>Open from 10/08-10/13, 9:00am-7:00pm<br>Open from 10/15-10/20, 9:00am-7:00pm<br>Open from 10/22-10/27, 9:00am-7:00pm<br>Open from 10/29-10/31, 9:00am-7:00pm<br>Open from 11/01-11/24, Mon, Wed-Sun, 9:00am-7:00pm<br>Open from 11/26-11/30, Mon, Wed-Sun, 9:00am-7:00pm<br>Closed from 11/01-11/24, Tue<br>Closed from 11/26-11/30, Tue<br>Open 9:00am-7:00pm on 12/01<br>Open from 12/03-12/08, 9:00am-7:00pm<br>Open from 12/10-12/15, 9:00am-7:00pm<br>Open from 12/17-12/22, 9:00am-7:00pm<br>Open from 12/24-12/29, 9:00am-7:00pm<br>Open 9:00am-7:00pm on 12/31<br>Open 9:00am-7:00pm on 07/22<br>Open 9:00am-7:00pm on 07/29<br>Open 9:00am-7:00pm on 08/05<br>Open 9:00am-7:00pm on 10/07<br>Open 9:00am-7:00pm on 10/14<br>Open 9:00am-7:00pm on 10/21<br>Open 9:00am-7:00pm on 10/28<br>Open 9:00am-7:00pm on 11/25<br>Open 9:00am-7:00pm on 12/02<br>Open 9:00am-7:00pm on 12/09<br>Open 9:00am-7:00pm on 12/16<br>Open 9:00am-7:00pm on 12/23<br>Open 9:00am-7:00pm on 12/30

What's Included

  • Narrated 2-Hour Walking Tour using large 11" x 17" photos to add richness to your experience.All Fees and Taxes9/11 Museum Enhanced Access

Not Included

  • Gratuities are welcomed and appreciated.
1

Select your preferred date and ticket type, then add to cart.

2

Complete secure payment at checkout.

3

Receive instant e-ticket confirmation via email.

4

Show your mobile or printed voucher at the venue.

Wheelchair accessible

Infants and small children can ride in a pram or stroller

Service animals allowed

Public transportation options are available nearby

Transportation options are wheelchair accessible

All areas and surfaces are wheelchair accessible

Suitable for all physical fitness levels

Well organized

This tour is copyrighted

Location

180 Greenwich St, New York, NY 10007, United States

Frequently Asked Questions

The package includes a guided walking tour of the World Trade Center site led by a certified guide, followed by preferred access entry to the National September 11 Memorial Museum.
The guided walking tour lasts approximately 90 minutes, while the museum visit is self-guided and typically takes an additional two to three hours depending on your pace.
The walking tour covers the outdoor Memorial Plaza, including the Survivor Tree, the Memorial Pools, and the footprint of the original Twin Towers, before concluding at the museum entrance.
The tour departs from a designated meeting point in Lower Manhattan, such as the Irish Hunger Memorial or a specified nearby address, which is explicitly detailed on your booking voucher.
While children are permitted, the tour covers tragic and emotionally heavy historical events, making it more suitable for mature audiences and older children who can understand the context.
Yes, both the outdoor Memorial Plaza and the indoor museum are fully wheelchair accessible, featuring ramps, elevators, and accessible restrooms throughout the facilities.
Booking the earliest available morning time slot is recommended to experience the outdoor memorial and enter the museum before peak midday crowds arrive.
You must bring a valid photo ID and your booking voucher for entry, while large luggage, tripods, and food or beverages are strictly prohibited inside the museum.
Tickets are generally non-refundable and cannot be changed once booked, and the museum entry voucher must be used on the specific date and time selected during checkout.
The outdoor walking tour operates in all weather conditions, so participants are advised to dress appropriately and bring rain gear as umbrellas may be restricted in crowded plaza areas.

About 911 Ground Zero Tour & Museum Preferred Access Day Tours

Visit during the spring or fall when New York's weather is mild, making the outdoor walking tour more comfortable. Early morning or late afternoon slots often have smaller crowds, allowing for a more contemplative experience. Avoid major holidays and the peak summer months if you prefer a quieter visit.
The combined tour and museum experience lasts approximately 3 to 4 hours, depending on your pace and level of interest in the exhibits.
After the 9/11 incident that shocked the world, the current 9/11 Memorial and Museum was built on the site of the original World Trade Center. On August 17, 2006, the reconstruction project of the former site of the World Trade Center in New York, USA started. Its main body consists of two pools implying "reflection" and a square. The reconstructed buildings include One World Trade Center (Freedom Tower), Two World Trade Center (200 Greenwich Street), Three World Trade Center (175 Greenwich Street), World Trade Center Four Building No. 1 (150 Greenwich Street), Building 5 World Trade Center (130 Liberty Street), Building 7 World Trade Center Museum Facilities September 11 National Memorial Museum Transportation Facilities World Trade Center Station. About 23,000 related pictures and more than 10,000 objects are displayed in the museum, among which the text messages and voice messages sent by the victims to their relatives or lovers at the end of their lives are particularly moving.
The price includes all fees, taxes, and preferred museum access, so there are no hidden costs. Tickets are typically priced per person, with discounts possibly available for children, seniors, or groups.
The 9/11 Museum and Memorial are fully wheelchair accessible, with elevators, ramps, and accessible restrooms available throughout. The walking tour route is generally accessible, but it is advisable to confirm specific needs with the tour provider in advance.
Stay with your group during the walking tour and follow the guide's instructions, especially near busy streets in Lower Manhattan. Keep your belongings secure in crowded areas, and be aware of your surroundings at all times. The museum and memorial are well-monitored, but standard travel precautions apply.
Maintain a respectful and quiet demeanor throughout the tour and museum, as this is a site of national mourning and remembrance. Dress modestly and be mindful that many visitors are there for personal reflection or to honor loved ones. Ask permission before photographing other visitors, and be prepared for an emotional experience that may resonate deeply.
Respect the solemn atmosphere by limiting photography in the memorial and museum areas; check specific rules for flash and tripods. The outdoor memorial pools offer striking photo opportunities, especially during golden hour for softer lighting. Focus on capturing the details of the names inscribed on the memorial panels for powerful, personal images.
Audio guide, wheelchair accessibility, gift shop, café, restroom facilities, guided tour options

General Questions

Simply select your preferred date, choose the ticket type and quantity, then click "Add to Cart". Complete the secure checkout to receive your e-tickets instantly via email.
Yes, all payments on HolidaySG are processed through SSL-encrypted, PCI-compliant payment gateways. We support major credit/debit cards and other secure payment methods.
Most bookings are instantly confirmed. You will receive your e-tickets via email within minutes of completing your purchase.
Cancellation and modification policies vary by activity. Please check the specific cancellation policy listed under each ticket option before booking.
In most cases, you can show your e-ticket directly from your mobile phone at the venue. Some activities may require a printed voucher — this will be clearly stated in your confirmation email.
If an activity is cancelled by the operator due to weather or other unforeseen circumstances, you will typically receive a full refund or be offered an alternative date.
Yes, you can select multiple tickets for your group. For large groups (10+ people), please contact our support team for special group rates.
No, the price you see is the price you pay. All taxes and service fees are included in the displayed price.
We recommend arriving at least 15-30 minutes before your scheduled time to allow for check-in and any security procedures.
Yes, you can purchase tickets as a gift or for other travellers. Simply enter the correct details during checkout.
All prices on HolidaySG are displayed in Singapore Dollars (SGD) unless otherwise indicated.
Yes, HolidaySG is an authorized booking partner working directly with attractions, tour operators, and experience providers across Asia.
Our customer support team is available daily (9 AM – 11 PM SGT) to help. You can reach us via email or chat, and we will work to resolve any issues as quickly as possible.
Some activities offer special pricing for students, seniors, and children. These will be shown as separate ticket types when available.
Tickets are generally valid only for the selected date. If you need to change your visit date, please contact our support team before the original date.
Refund policies depend on the specific activity and ticket type. Free cancellation options are clearly marked where available.
You can reach our support team daily (9 AM – 11 PM SGT) via email at support@holidaysg.com or through the live chat on our website.
No, you can book as a guest. However, creating an account lets you track your bookings, save favourites, and access exclusive deals.
We strive to offer the most competitive prices. If you find a lower price for the same activity on another platform, contact us and we will do our best to match it.
Yes, we often offer combo packages that bundle popular attractions together at a discounted rate. Check our promotions page for current deals.

Reviews

No reviews yet. Be the first to share your experience!

Log in to write a review.

Why book with HolidaySG?

Singapore's trusted travel experience platform

Secure Payments

SSL-encrypted checkout with trusted payment gateways

Instant Confirmation

Get your e-tickets delivered to your email instantly

Best Price Guarantee

Competitive prices with exclusive deals and discounts

Daily Support

Friendly customer support, 9 AM – 11 PM SGT every day

Official partner of 100+ attractions
50,000+ happy customers
Singapore-based company

Related Products

From
SGD 1.27
Book Now
Ask me anything!
Luna — HolidaySG

We use cookies

We use cookies to enhance your browsing experience, serve personalised content, and analyse our traffic. By clicking "Accept All", you consent to our use of cookies. Read our Cookie Policy