Grace Heiwajima by Tranova

Check-in Information Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and debit cards; cash is not acceptedHost has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the tripHost has not indicated whether there is a smoke detector on the property Special Check-in Instructions There is no front desk at this property. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. Mandatory Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply. Cleaning fee: JPY 6500 per accommodation, per stay We have included all charges provided to us by the property. Optional Fees null Important Notes The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.