Check-in / check-out
Check-in from 14:00 · check-out by 11:00
Deposit
Deposit · may be asked — EUR 20.00 per room per stay
Internet
Wi-Fi · in hotel · extra charge — EUR 4.00 per guest per night
According to the new law, under the All-inclusive system a hotel can offer a guest a maximum of 3 alcoholic drinks per day.
Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information.
Front desk opening hours 07:00 - 00:00.
The number of free alcoholic drinks per guest is limited, additional alcoholic drinks will be charged separately, guests should check with the hotel for details. Contact details can be found on the booking confirmation.
Guests should inform the hotel in advance of the check-in time and receive check-in instructions. Contact information is provided on the booking confirmation.
The city tax is charged for guests over the age of 12.
Starting on the morning of August 10, 2026, all reception and accommodation services will operate centrally at the reception desk in the Acapulco building, and the reception desk in the Hawai building will be closed.
Operation of restaurants
The all-inclusive service at this hotel is subject to the restrictions established by Decree-Law 1/2020 of January 17 in order to improve the quality of the tourist destination, BOIB No. 10 of January 23, 2020. All drinks are served in automatic dispensers. Snacks are available in July and August.
Operation of bars
According to the Decree Law 1/2020, the same restrictions apply to all-inclusive services. The price includes water and soft drinks. There is an additional charge for any additional alcoholic beverages. Guests can check the opening hours of the bar at the reception.
An in-room hairdryer is available for an additional fee.
The children's pool is open from July 1 to August 30. The opening hours of the mini club should be checked at the reception.