New Star Hotel Yamanakako

Check-in Information Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and mobile payments; cash is not acceptedMobile payment options include: Alipay, PayPay, LINE Pay, R Pay, and WeChat PayThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Safety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Special Check-in Instructions The front desk is open daily from 6:00 AM - 11:30 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Mandatory Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. Optional Fees Fee for buffet breakfast: approximately JPY 1650 per personFuton bed fee: JPY 3000 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Important Notes Hot springs access available from 3:00 PM to 11:00 PM.The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.