Sky Hall Nur-Sultan Nazarbayev Airport
Sky Hall Nur-Sultan Nazarbayev Airport - Photo 2
Sky Hall Nur-Sultan Nazarbayev Airport - Photo 3
Sky Hall Nur-Sultan Nazarbayev Airport - Photo 4
Sky Hall Nur-Sultan Nazarbayev Airport - Photo 5
Attraction Ticket Lifestyle

Sky Hall Nur-Sultan Nazarbayev Airport

At a glance

Ticket type

E-ticket / Mobile

Confirmation

Instant

Accessibility

Wheelchair friendly

Suitable for

All ages

Highlights

  • Fi connectivity provided

  • Complimentary alcoholic beverages included

  • Dedicated children's play area for families

  • speed Wi

  • Complimentary hot and cold food selection

  • Relaxing massage chairs provided

  • High

Ticket Options

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Terminal 1 (2 hours usage)

Non-refundable
Per Pax -5%
SGD 50.78 SGD 48.04
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About Sky Hall Nur-Sultan Nazarbayev Airport

Sky Hall at Nur-Sultan Nazarbayev Airport offers a premium lounge experience for travelers seeking comfort before their flight. Enjoy complimentary meals, beverages, massage chairs, and a dedicated children's play area—all while staying connected with high-speed Wi-Fi.

Local Legends & Stories

Nur-Sultan Nazarbayev Airport is named after Kazakhstan's first president and serves as the country's busiest aviation hub, connecting travelers to destinations across Europe, Asia, and beyond from the heart of Central Asia.

Must Do Experiences

  • Unwind in the plush massage chairs after a long wait, savor the complimentary hot and cold meal selection paired with alcoholic beverages, let the kids burn off energy at the dedicated children's play area

Hidden Gems

  • Visit early in the morning when the lounge is least crowded for a truly peaceful experience, ask the staff about seasonal menu specials that rotate throughout the year, use the luggage storage facility to explore the airport terminal hands-free before your flight

What Makes it Special

  • One of the few airport lounges in Central Asia offering complimentary alcoholic beverages alongside gourmet food options, features a dedicated children's play area making it ideal for family travelers, combines modern Kazakh design aesthetics with practical amenities like charging stations and flight monitors throughout

Available Facilities

Children's Play Area Wi-Fi Access Massage Chairs Vegetarian Options Fruit Alcoholic Beverages Halal Food Flight Boarding Announcements Luggage Storage Air Conditioning Non-Alcoholic Beverages Disabled Access Snacks Hot and Cold Food Charging Stations Flight Monitors Newspapers and Magazines

Perfect Timing

When to visit for the best experience

The lounge is open throughout the day, but the early morning hours between 5 AM and 8 AM offer the most tranquil atmosphere with the shortest queues. Evening flights also tend to be less crowded compared to midday peak travel windows.

Photography Guide

Capture the perfect shots

  • Capture the striking modern architecture and ambient lighting of the lounge interior during golden hour for dramatic shots, photograph the children's play area for a family travel feature, try framing the flight monitors against the lounge's sleek design elements for a travel editorial look

Cultural Etiquette

Respect local customs and traditions

Kazakh hospitality is warm and generous, so staff will gladly accommodate dietary requests including halal and vegetarian options, it is customary to dress comfortably yet neatly when visiting airport lounges in Kazakhstan, tipping is not expected in the lounge as all services are complimentary

Special Events & Experiences

Enhanced experiences and seasonal highlights

  • During Nauryz Meirame, the Kazakh New Celebration in March, the lounge may feature special traditional food offerings and cultural decorations, holiday seasons such as New Year and Easter often bring themed menu items and festive ambiance to the lounge experience

Important Guidelines & Safety

Essential safety information and guidelines

  • Keep your boarding pass and passport secure at all times while relaxing in the lounge, use the provided luggage storage for bags you do not need immediate access to, stay aware of boarding announcements and flight monitor updates to avoid missing your flight

Visitor Information

Entry Fee

Access to Sky Hall is complimentary for eligible business class and priority passengers, while economy class travelers can purchase a day pass at the lounge reception subject to availability and standard pricing.

Visit Duration

Most guests spend between 1 to 2 hours in the lounge, depending on their flight schedule and how much they wish to relax. It is ideal for unwinding during long layovers or before an early morning departure.

Accessibility

Sky Hall is fully accessible for guests with disabilities, featuring wide entrances, accessible restrooms, and dedicated spaces ensuring a comfortable experience for all travelers regardless of mobility needs.

Overview

-Airport lounge offering a relaxing pre-flight environment
-Complimentary hot/cold meals and alcoholic beverages served
-Complimentary Wi-Fi to stay connected during your wait
-Comfortable massage chairs for relaxation
-Flight monitors and boarding announcements to keep you on schedule
Sky Hall Nur-Sultan Nazarbayev Airport gallery
Sky Hall Nur-Sultan Nazarbayev Airport gallery
Sky Hall Nur-Sultan Nazarbayev Airport gallery
Sky Hall Nur-Sultan Nazarbayev Airport gallery

Important Information

Opening Hours

all-day

What's Included

  • Alcoholic Beverages (Hot/Cold),Disabled Access,Snacks,Hot/Cold Food,Charging station,Flight Monitor,Newspaper/Magazines
  • Children's Play Area,Wifi Access,Massage Chairs,Vegetarian,Fruit,Alcoholic Beverages,Halal,Flight Boarding Announcements ,Luggage Storage,Air Conditioning,Non
1

Select your preferred date and ticket type, then add to cart.

2

Complete secure payment at checkout.

3

Receive instant e-ticket confirmation via email.

4

Show your mobile or printed voucher at the venue.

Children below 2 years old is free

Location

Nur-Sultan

Frequently Asked Questions

Yes, the Sky Hall lounge is available at Nur-Sultan Nazarbayev Airport, offering a relaxing pre-flight environment with comfortable massage chairs and flight monitors. Guests can also stay connected with complimentary Wi-Fi and enjoy hot meals, cold meals, and alcoholic beverages while waiting for boarding announcements.
The lounge offers complimentary hot and cold meals alongside a selection of alcoholic and non-alcoholic beverages.
Standard lounge access typically permits a maximum stay of three hours prior to your scheduled departure time.
Guests can utilize comfortable seating areas and dedicated massage chairs to relax while waiting for their flight.
The lounge is situated airside in the departures terminal, accessible only after passing through security and passport control.
Yes, the lounge provides complimentary Wi-Fi and flight monitors, making it a practical environment for catching up on emails or tracking boarding schedules.
The lounge is located on a single level within the main terminal and accommodates wheelchair users, though passengers should notify airport staff for assistance navigating to the entrance.
Mid-morning and early afternoon are generally the least crowded periods, as peak international departure banks usually occur in the late evening and early morning.
You must present a valid same-day boarding pass for a departing flight along with your lounge access voucher or eligible airline status card.
Lounge access is tied to your same-day departure, so you may remain in the lounge during delays, but vouchers are generally non-refundable if the flight is entirely canceled by the passenger.
The lounge features dedicated flight information monitors and broadcasts boarding announcements so you can track your departure status without leaving the seating area.

About Sky Hall Nur-Sultan Nazarbayev Airport

The lounge is open throughout the day, but the early morning hours between 5 AM and 8 AM offer the most tranquil atmosphere with the shortest queues. Evening flights also tend to be less crowded compared to midday peak travel windows.
Most guests spend between 1 to 2 hours in the lounge, depending on their flight schedule and how much they wish to relax. It is ideal for unwinding during long layovers or before an early morning departure.
Access to Sky Hall is complimentary for eligible business class and priority passengers, while economy class travelers can purchase a day pass at the lounge reception subject to availability and standard pricing.
Sky Hall is fully accessible for guests with disabilities, featuring wide entrances, accessible restrooms, and dedicated spaces ensuring a comfortable experience for all travelers regardless of mobility needs.
Keep your boarding pass and passport secure at all times while relaxing in the lounge, use the provided luggage storage for bags you do not need immediate access to, stay aware of boarding announcements and flight monitor updates to avoid missing your flight
Kazakh hospitality is warm and generous, so staff will gladly accommodate dietary requests including halal and vegetarian options, it is customary to dress comfortably yet neatly when visiting airport lounges in Kazakhstan, tipping is not expected in the lounge as all services are complimentary
Capture the striking modern architecture and ambient lighting of the lounge interior during golden hour for dramatic shots, photograph the children's play area for a family travel feature, try framing the flight monitors against the lounge's sleek design elements for a travel editorial look
Children's Play Area, Wi-Fi Access, Massage Chairs, Vegetarian Options, Fruit, Alcoholic Beverages, Halal Food, Flight Boarding Announcements, Luggage Storage, Air Conditioning, Non-Alcoholic Beverages, Disabled Access, Snacks, Hot and Cold Food, Charging Stations, Flight Monitors, Newspapers and Magazines

General Questions

Simply select your preferred date, choose the ticket type and quantity, then click "Add to Cart". Complete the secure checkout to receive your e-tickets instantly via email.
Yes, all payments on HolidaySG are processed through SSL-encrypted, PCI-compliant payment gateways. We support major credit/debit cards and other secure payment methods.
Most bookings are instantly confirmed. You will receive your e-tickets via email within minutes of completing your purchase.
Cancellation and modification policies vary by activity. Please check the specific cancellation policy listed under each ticket option before booking.
In most cases, you can show your e-ticket directly from your mobile phone at the venue. Some activities may require a printed voucher — this will be clearly stated in your confirmation email.
If an activity is cancelled by the operator due to weather or other unforeseen circumstances, you will typically receive a full refund or be offered an alternative date.
Yes, you can select multiple tickets for your group. For large groups (10+ people), please contact our support team for special group rates.
No, the price you see is the price you pay. All taxes and service fees are included in the displayed price.
We recommend arriving at least 15-30 minutes before your scheduled time to allow for check-in and any security procedures.
Yes, you can purchase tickets as a gift or for other travellers. Simply enter the correct details during checkout.
All prices on HolidaySG are displayed in Singapore Dollars (SGD) unless otherwise indicated.
Yes, HolidaySG is an authorized booking partner working directly with attractions, tour operators, and experience providers across Asia.
Our customer support team is available daily (9 AM – 11 PM SGT) to help. You can reach us via email or chat, and we will work to resolve any issues as quickly as possible.
Some activities offer special pricing for students, seniors, and children. These will be shown as separate ticket types when available.
Tickets are generally valid only for the selected date. If you need to change your visit date, please contact our support team before the original date.
Refund policies depend on the specific activity and ticket type. Free cancellation options are clearly marked where available.
You can reach our support team daily (9 AM – 11 PM SGT) via email at support@holidaysg.com or through the live chat on our website.
No, you can book as a guest. However, creating an account lets you track your bookings, save favourites, and access exclusive deals.
We strive to offer the most competitive prices. If you find a lower price for the same activity on another platform, contact us and we will do our best to match it.
Yes, we often offer combo packages that bundle popular attractions together at a discounted rate. Check our promotions page for current deals.

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