Sindo Ferry Tickets (Tanah Merah Terminal)

Must Do Experiences

• Relax in the newly refurbished, air-conditioned cabins designed for maximum comfort during your sea crossing.

• Enjoy the scenic views of the Singapore Strait and approaching Bintan coastline from the ferry's viewing areas.

• Experience the swift and efficient boarding process at Tanah Merah Ferry Terminal with your pre-booked e-tickets.

• Savor light snacks and beverages available on board while you unwind before your island adventures begin.

Hidden Gems

• Arrive early at Tanah Merah Terminal to grab a window seat on the upper deck for the best unobstructed views of the ocean and passing ships.

• Keep an eye out for playful dolphins and diverse marine life that occasionally surface along the Singapore Strait route during the crossing.

• Take advantage of the spacious legroom in the modernized fleet's seating, which is often quieter and less crowded near the rear of the cabin.

What Makes it Special

• Sindo Ferry operates one of the region's most advanced fleets, backed by a massive SGD 19 million investment in brand-new, high-speed passenger vessels.

• All vessels strictly comply with the stringent HSC Code 2000 requirements, ensuring the absolute highest maritime safety standards for every passenger.

• The comprehensive ticket package includes the Singapore Terminal Fee and fuel surcharges, eliminating hidden costs for a stress-free travel experience.

Perfect Timing

When to visit for the best experience

The best time to book your ferry is during the morning departures, which offer calmer seas and help you maximize your daylight hours in Bintan. While ferry services run year-round, traveling outside of major public holidays and school vacation periods will ensure a quieter cabin and shorter immigration queues at the terminal.

Photography Guide

Capture the perfect shots

• Capture the stunning contrast of the Singapore cityscape fading into the horizon by taking photos from the ferry's outdoor deck areas shortly after departure.

• Use a fast shutter speed if photographing the ocean waves or passing vessels from the moving ferry to avoid motion blur.

• Respect the privacy of fellow passengers and crew by avoiding flash photography inside the enclosed, air-conditioned cabin areas.

Cultural Etiquette

Respect local customs and traditions

When arriving at Tanjung Pinang, greet the local immigration officers and terminal staff with a polite smile and a slight nod, as courtesy is highly valued in Indonesian culture. Dress modestly and comfortably for the journey, and be prepared to remove your shoes if you are invited into local homes or certain traditional establishments upon reaching Bintan.

Special Events & Experiences

Enhanced experiences and seasonal highlights

• Experience a surge in vibrant ferry traffic and festive atmospheres during the Hari Raya Aidilfitri and Chinese New Year seasons, when many travel to visit family in the Riau Islands.

• Book well in advance during the Bintan Triathlon and Ironman events, as Sindo Ferry seats fill up rapidly with international athletes and spectators heading to the island.

• Enjoy special holiday schedules and increased departure frequencies during the December year-end school holidays to accommodate the peak tourist rush.

Important Guidelines & Safety

Essential safety information and guidelines

• Always pay attention to the pre-departure safety briefing and familiarize yourself with the location of the nearest life jackets and emergency exits.

• Remain seated while the ferry is in motion, especially during rougher sea conditions, to prevent slips or falls on the wet deck areas.

• Keep your personal belongings, especially passports and wallets, securely on your lap or in a zipped bag to prevent loss during the voyage.