JR Tower Observatory T38
JR Tower Observatory T38 - Photo 2
JR Tower Observatory T38 - Photo 3
JR Tower Observatory T38 - Photo 4
JR Tower Observatory T38 - Photo 5
Combo Deal Attraction Best Value

JR Tower Observatory T38

10 people viewing now

At a glance

Ticket type

E-ticket / Mobile

Confirmation

Instant

Accessibility

Wheelchair friendly

Suitable for

All ages

Ticket Options

Select a date to see live prices & availability

🤖 💰 💵 💲

Not available on this date

This activity has no availability for the selected date. Please try a different date or contact our support team.

admission ticket

Non-refundable
Adult -13%
SGD 7.57 SGD 6.57
Package(1 Adult+1 Child) -11%
SGD 9.67 SGD 8.59
Per Package -17%
SGD 11.59 SGD 9.58

JR Tower Observatory Admission Ticket + Cake and Snack Package & Drink

Non-refundable
Adult -17%
SGD 13.94 SGD 11.56
No package is available on this selected date. Try another date.

About JR Tower Observatory T38

Soar 160 meters above Sapporo at the JR Tower Observatory T38, Hokkaido's premier vantage point located directly above JR Sapporo Station. Enjoy breathtaking 360-degree panoramic views of the city, surrounding mountains, and vibrant urban landscapes through expansive floor-to-ceiling windows. It is the perfect starting point to orient yourself and capture stunning photographs of Hokkaido's capital.

Local Legends & Stories

The JR Tower is often affectionately regarded by locals as the modern lighthouse of Sapporo, guiding travelers arriving by train into the heart of Hokkaido. Its construction symbolized the city's rapid modernization and resilience, standing tall as a beacon of progress in Japan's northernmost major metropolis.

Must Do Experiences

  • Gaze out over the sprawling cityscape and spot iconic landmarks like Odori Park, Susukino, and the distant peaks of Mount Teine and Mount Okura.

  • Relax in the stylish T38 Cafe while sipping a locally roasted coffee with a spectacular backdrop of the Sapporo skyline.

  • Browse the exclusive observatory gift shop for unique Hokkaido souvenirs and limited-edition T38 merchandise.

  • Watch the city transform as the sun sets and the glittering night lights of Sapporo illuminate the horizon.

Hidden Gems

  • Look down through the special glass floor panels for a thrilling, unobstructed view of the bustling streets and trains directly beneath you.

  • Visit the dedicated Window of Wishes where you can leave a heartfelt message or prayer on a special card overlooking the city.

  • Spot the tiny, hidden heart shapes subtly integrated into the observatory interior design and window frames for a romantic surprise.

What Makes it Special

  • Unbeatable convenience as it is directly connected to JR Sapporo Station, making it effortlessly accessible even during Sapporo heavy winter snowfalls.

  • Stands as the tallest building in Hokkaido at 173 meters, offering the highest and most comprehensive aerial view of the city and surrounding natural landscapes.

  • Features a sophisticated, modern interior designed by renowned artists, blending seamless glass architecture with ambient lighting and contemporary art installations.

Available Facilities

Restrooms Gift Shop Cafe Wheelchair Access Elevators Wi-Fi Baby Changing Facilities Lockers Information Desk

Perfect Timing

When to visit for the best experience

The best time to visit is late afternoon on a clear winter day or during the crisp autumn months when the air is clearest, offering maximum visibility of distant mountain ranges. Sunset and early evening are highly popular for witnessing the city lights flicker on, so expect slightly larger crowds during these golden hours. Early mornings right at opening time offer the most tranquil experience with the softest lighting for photography.

Photography Guide

Capture the perfect shots

  • Wear dark clothing and press your camera lens directly against the glass to eliminate annoying reflections from the interior lighting.

  • The western-facing windows provide the most dramatic lighting during the golden hour, perfectly framing the setting sun behind the distant mountain silhouettes.

  • Utilize the unique architectural angles and the curved glass corners to create dynamic, sweeping panoramic shots of the Sapporo grid.

Cultural Etiquette

Respect local customs and traditions

While the observation deck is a public space, Japanese etiquette dictates keeping voices low and avoiding loud conversations to maintain a peaceful atmosphere for everyone. Flash photography is discouraged, especially during busy evening hours, to prevent disturbing other guests enjoying the view. Tipping is not practiced in Japan, so simply offer a polite arigatou gozaimasu to the staff at the cafe or gift shop.

Special Events & Experiences

Enhanced experiences and seasonal highlights

  • During the Sapporo Snow Festival in February, the observatory offers spectacular aerial views of the massive snow sculptures in Odori Park and the illuminated ice statues in Susukino.

  • In late summer, the deck provides a premium, uncrowded vantage point to watch the spectacular fireworks displays over the Toyohira River during the Hokkaido Shimbun Fireworks Festival.

  • The observatory frequently hosts limited-time seasonal lighting installations and collaborative art exhibitions with local Hokkaido artists during the winter holiday season.

Important Guidelines & Safety

Essential safety information and guidelines

  • Hold onto the handrails and supervise children closely near the glass floor panels and low-sill window areas to prevent accidental bumps.

  • Be mindful of the smooth, polished floors which can become slightly slippery if wet from winter coats or umbrellas brought up from the snowy streets below.

  • Familiarize yourself with the emergency exit routes located near the elevator banks upon arrival, as standard safety protocol in Japan high-rise buildings.

Visitor Information

Entry Fee

Adult admission covers full access to the 38th-floor observation deck, cafe, and gift shop, with discounted rates available for children, students, and seniors. Combo tickets pairing the observatory with other local Sapporo attractions or the Sapporo Stellar Place shopping complex are occasionally offered at the ticket counter.

Visit Duration

Plan to spend about 45 to 60 minutes to comfortably walk the perimeter, take photographs, and enjoy a quick drink at the cafe. If you are short on time, prioritize the western and southern viewing windows for the most iconic views of the city grid and distant mountain ranges.

Accessibility

The observatory is fully wheelchair accessible, featuring step-free access via high-speed elevators from the station concourse and wide, flat pathways around the entire 360-degree viewing deck. Accessible restrooms and baby changing facilities are conveniently located near the entrance and elevator landing areas.

Overview

JR Tower Observatory T38 sits atop JR Tower in Sapporo, Hokkaido — directly connected to JR Sapporo Station and standing as the tallest building in Hokkaido at 173 meters. Located on the 38th floor, 160 meters above the city, the observation deck offers uninterrupted 360-degree panoramic views of Sapporo through floor-to-ceiling glass windows.


Visitors can take in natural landmarks such as Mount Maruyama, Mount Okura, and Mount Teine, alongside urban sights like Odori Park and Susukino. On clear days, distant mountains including Yubaridake and Ashibetsudake are visible on the horizon. The deck transforms with the seasons and time of day — offering sunlit cityscapes by day and Sapporo's glittering skyline by night, including views of trains arriving and departing from JR Sapporo Station below.


The observatory is designed as an immersive experience beyond just the view, featuring artwork, indirect lighting, and ambient music throughout the space. Guests can also relax at T'CAFE, located within the observation room, offering coffee, smoothies, cakes, and light meals, or browse the on-site souvenir shop for original merchandise.

JR Tower Observatory T38 gallery
JR Tower Observatory T38 gallery
JR Tower Observatory T38 gallery
JR Tower Observatory T38 gallery

Important Information

Opening Hours

Open from 01/02-12/31, 10:00am-10:00pm<br>Closed all day on 01/01

What's Included

  • JR Tower Observatory T38 T38 admission ticketAdult

Not Included

  • All fees not mentioned above
1

Select your preferred date and ticket type, then add to cart.

2

Complete secure payment at checkout.

3

Receive instant e-ticket confirmation via email.

4

Show your mobile or printed voucher at the venue.

Please note that business days and operating hours may change without notice.
Exception days: 1/1, 3/8, 12/31
For more information, please visit the official website: https://www.jr-tower.com/t38_info Ticket pick-up location Kita 5-jo Nishi 2-chome 5, Chuo-ku, Sapporo JR Tower East Wing 6F Observatory Information Center Ticket pick-up time 10:00~22:00(Admission ends at 21:30) Location of use and Time of use are the same as Ticket pick-up location and Ticket pick-up time

Location

Japan, 〒060-0005 Hokkaido, Sapporo, Chuo Ward, Kita 5 Jōnishi, 2-chōme−5−番地 JRタワ 38F 受付:JRタワーイースト6F(札幌ステラプレイス イースト6F

Frequently Asked Questions

The observatory provides uninterrupted 360-degree panoramic views of Sapporo from 160 meters above the ground through floor-to-ceiling glass windows. Visitors can observe natural landmarks like Mount Teine and urban areas such as Susukino, with the cityscape transforming from sunlit daytime vistas to glittering night views.
JR Tower Observatory T38 is an observation deck situated on the 38th floor of the tallest building in Hokkaido, directly connected to JR Sapporo Station. It offers 360-degree views of Sapporo and distant mountains like Yubaridake and Ashibetsudake through expansive floor-to-ceiling glass windows.
The entrance is located on the 6th floor of the JR Tower, which is directly connected to the West Concourse of JR Sapporo Station via indoor walkways. Visitors take a dedicated elevator from the 6th-floor ticket counter directly to the 38th-floor observation deck.
The deck features a 360-degree viewing area with floor-to-ceiling windows, a cafe serving light refreshments, and a gift shop selling exclusive souvenirs. There is also a dedicated photo spot and seating areas facing different cityscapes.
Most visitors spend between 45 minutes and one hour exploring the viewing areas and taking photographs. You can stay longer if you plan to sit in the cafe or wait for the transition from sunset to the night skyline.
Yes, the facility is fully barrier-free with step-free access from the 6th-floor entrance to the 38th-floor deck via dedicated elevators. Wheelchairs and strollers can easily navigate the flat, wide pathways around the floor-to-ceiling windows.
Arriving about 30 minutes before sunset allows you to experience the city in daylight, watch the sunset, and see the nighttime illumination of Sapporo. Morning visits offer the clearest visibility for spotting distant mountain ranges like Yubaridake and Ashibetsudake.
You can see urban landmarks like Odori Park, Susukino, and the Sapporo Dome, as well as trains moving in and out of JR Sapporo Station directly below. Natural landmarks visible include Mount Maruyama, Mount Okura, Mount Teine, and on clear days, the distant Yubari and Ashibetsu mountain ranges.
Yes, the deck is family-friendly with safe, floor-to-ceiling glass barriers and wide open spaces for children to move around. The direct view of the trains arriving and departing at JR Sapporo Station below is particularly engaging for younger visitors.
Tripods and large professional photography equipment are generally prohibited to ensure walkways remain clear for all guests. Standard cameras, smartphones, and small personal bags are permitted, and lockers are available on the 6th-floor entrance level for larger luggage.
Standard admission tickets are valid for a single entry only and do not permit re-entry once you have left the 38th-floor observation deck. Tickets are typically valid for any time during regular operating hours on the specific date printed on the pass.
To minimize interior light reflections on the glass during night photography, wear dark clothing and press your camera lens directly against the window surface. Visiting on weekdays or later in the evening also helps avoid crowds that can cause vibrations and obstruct clear shots.

About JR Tower Observatory T38

The best time to visit is late afternoon on a clear winter day or during the crisp autumn months when the air is clearest, offering maximum visibility of distant mountain ranges. Sunset and early evening are highly popular for witnessing the city lights flicker on, so expect slightly larger crowds during these golden hours. Early mornings right at opening time offer the most tranquil experience with the softest lighting for photography.
Plan to spend about 45 to 60 minutes to comfortably walk the perimeter, take photographs, and enjoy a quick drink at the cafe. If you are short on time, prioritize the western and southern viewing windows for the most iconic views of the city grid and distant mountain ranges.
The JR Tower, located above JR Sapporo Station, is the tallest building in Hokkaido, integrating shopping malls, restaurants, department stores, hotels and other comprehensive facilities, and the 38th floor on the top floor is the observation room. From t
Adult admission covers full access to the 38th-floor observation deck, cafe, and gift shop, with discounted rates available for children, students, and seniors. Combo tickets pairing the observatory with other local Sapporo attractions or the Sapporo Stellar Place shopping complex are occasionally offered at the ticket counter.
The observatory is fully wheelchair accessible, featuring step-free access via high-speed elevators from the station concourse and wide, flat pathways around the entire 360-degree viewing deck. Accessible restrooms and baby changing facilities are conveniently located near the entrance and elevator landing areas.
Hold onto the handrails and supervise children closely near the glass floor panels and low-sill window areas to prevent accidental bumps.
Be mindful of the smooth, polished floors which can become slightly slippery if wet from winter coats or umbrellas brought up from the snowy streets below.
Familiarize yourself with the emergency exit routes located near the elevator banks upon arrival, as standard safety protocol in Japan high-rise buildings.
While the observation deck is a public space, Japanese etiquette dictates keeping voices low and avoiding loud conversations to maintain a peaceful atmosphere for everyone. Flash photography is discouraged, especially during busy evening hours, to prevent disturbing other guests enjoying the view. Tipping is not practiced in Japan, so simply offer a polite arigatou gozaimasu to the staff at the cafe or gift shop.
Wear dark clothing and press your camera lens directly against the glass to eliminate annoying reflections from the interior lighting.
The western-facing windows provide the most dramatic lighting during the golden hour, perfectly framing the setting sun behind the distant mountain silhouettes.
Utilize the unique architectural angles and the curved glass corners to create dynamic, sweeping panoramic shots of the Sapporo grid.
Restrooms, Gift Shop, Cafe, Wheelchair Access, Elevators, Wi-Fi, Baby Changing Facilities, Lockers, Information Desk

General Questions

Simply select your preferred date, choose the ticket type and quantity, then click "Add to Cart". Complete the secure checkout to receive your e-tickets instantly via email.
Yes, all payments on HolidaySG are processed through SSL-encrypted, PCI-compliant payment gateways. We support major credit/debit cards and other secure payment methods.
Most bookings are instantly confirmed. You will receive your e-tickets via email within minutes of completing your purchase.
Cancellation and modification policies vary by activity. Please check the specific cancellation policy listed under each ticket option before booking.
In most cases, you can show your e-ticket directly from your mobile phone at the venue. Some activities may require a printed voucher — this will be clearly stated in your confirmation email.
If an activity is cancelled by the operator due to weather or other unforeseen circumstances, you will typically receive a full refund or be offered an alternative date.
Yes, you can select multiple tickets for your group. For large groups (10+ people), please contact our support team for special group rates.
No, the price you see is the price you pay. All taxes and service fees are included in the displayed price.
We recommend arriving at least 15-30 minutes before your scheduled time to allow for check-in and any security procedures.
Yes, you can purchase tickets as a gift or for other travellers. Simply enter the correct details during checkout.
All prices on HolidaySG are displayed in Singapore Dollars (SGD) unless otherwise indicated.
Yes, HolidaySG is an authorized booking partner working directly with attractions, tour operators, and experience providers across Asia.
Our customer support team is available daily (9 AM – 11 PM SGT) to help. You can reach us via email or chat, and we will work to resolve any issues as quickly as possible.
Some activities offer special pricing for students, seniors, and children. These will be shown as separate ticket types when available.
Tickets are generally valid only for the selected date. If you need to change your visit date, please contact our support team before the original date.
Refund policies depend on the specific activity and ticket type. Free cancellation options are clearly marked where available.
You can reach our support team daily (9 AM – 11 PM SGT) via email at support@holidaysg.com or through the live chat on our website.
No, you can book as a guest. However, creating an account lets you track your bookings, save favourites, and access exclusive deals.
We strive to offer the most competitive prices. If you find a lower price for the same activity on another platform, contact us and we will do our best to match it.
Yes, we often offer combo packages that bundle popular attractions together at a discounted rate. Check our promotions page for current deals.

Reviews

No reviews yet. Be the first to share your experience!

Log in to write a review.

Why book with HolidaySG?

Singapore's trusted travel experience platform

Secure Payments

SSL-encrypted checkout with trusted payment gateways

Instant Confirmation

Get your e-tickets delivered to your email instantly

Best Price Guarantee

Competitive prices with exclusive deals and discounts

Daily Support

Friendly customer support, 9 AM – 11 PM SGT every day

Official partner of 100+ attractions
50,000+ happy customers
Singapore-based company

Related Products

From
SGD 6.57
Book Now
🤖 💰 💵 💲

Finding you the best prices — please wait...

Ask me anything!

Luna — HolidaySG

We use cookies

We use cookies to enhance your browsing experience, serve personalised content, and analyse our traffic. By clicking "Accept All", you consent to our use of cookies. Read our Cookie Policy