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Book Onsen Hot Pools Queenstown tickets in Queenstown, New Zealand. Compare 3 ticket options from S$24.51. Shuttle service from Central Queenstown. E-tickets sent after verification.
At a glance
Ticket type
E-ticket / Mobile
Confirmation
After verification
Cancellation
No cancellation
Suitable for
Adults & children
Duration
Allow 2-3 hours to fully enjoy the experience including shuttle travel time. Mos...
Best time
Evening bookings from May to September offer the most atmospheric experience wit...
Opening hours
* The Outdoor Onsen is open 9am - 4.30pm and The Original On...
Ticket Options
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The Original Onsen - 1 Hour
The Original Onsen - 1 Hour (3 Adults)
The Original Onsen - 1 Hour (4 Adults)
Details
Adult
- Book for your selected date above. Partner checkout confirms availability.
- Enter with voucher
-
Open-dated ticket
Valid for 60 days. See the package terms for the exact validity.
-
No cancellation
This rate may be non-refundable. See package terms before you book.
About this package
One room can accommodate up to 4 people (e.g. 2 adults + 2 children, 3 adults + 1 child). If you have selected the "4 Adults" option, "Per Child" option cannot be added on The Outdoor Onsen is open 9am - 4.30pm and The Original Onsen is open 9am - 10pm Child (5-11yrs) 9am – 4:30pm Bookings are taken on the hour for customers wishing to receive a transfer Self-drive bookings will be at half-past the hour Please arrive at the pools 30 minutes prior your scheduled bathing time Duration: 1 hour including time to change and shower Onsen Hot Pool is located at 160 Arthurs Point Road, Arthurs Point, Queenstown, New Zealand The on request shuttle service departs and returns outside of the Station Building, corner of Camp St and Shotover St, in central Queenstown. Hourly pick-up/drop-off from The Station. Pick-up at 30 minutes to the hour
What's included
- Evening bookings only - Japanese lanterns surround the pool
- One complimentary alcoholic or non-alcoholic beverage
- Exclusive **outdoor** pool room, change area, shower and towels
- Choice of one snack (Whittaker's chocolate bar, pure ice cream or hand cooked crisps)
Ticket types
- Adult
- CHILD
Per Package
- Book for your selected date above. Partner checkout confirms availability.
- Enter with voucher
-
Open-dated ticket
Valid for 60 days. See the package terms for the exact validity.
-
No cancellation
This rate may be non-refundable. See package terms before you book.
About this package
One room can accommodate up to 4 people (e.g. 2 adults + 2 children, 3 adults + 1 child). If you have selected the "4 Adults" option, "Per Child" option cannot be added on The Outdoor Onsen is open 9am - 4.30pm and The Original Onsen is open 9am - 10pm Child (5-11yrs) 9am – 4:30pm Bookings are taken on the hour for customers wishing to receive a transfer Self-drive bookings will be at half-past the hour Please arrive at the pools 30 minutes prior your scheduled bathing time Duration: 1 hour including time to change and shower Onsen Hot Pool is located at 160 Arthurs Point Road, Arthurs Point, Queenstown, New Zealand The on request shuttle service departs and returns outside of the Station Building, corner of Camp St and Shotover St, in central Queenstown. Hourly pick-up/drop-off from The Station. Pick-up at 30 minutes to the hour
What's included
- Evening bookings only - Japanese lanterns surround the pool
- One complimentary alcoholic or non-alcoholic beverage
- Exclusive **outdoor** pool room, change area, shower and towels
- Choice of one snack (Whittaker's chocolate bar, pure ice cream or hand cooked crisps)
Ticket types
- Per Package
Per Package
- Book for your selected date above. Partner checkout confirms availability.
- Enter with voucher
-
Open-dated ticket
Valid for 60 days. See the package terms for the exact validity.
-
No cancellation
This rate may be non-refundable. See package terms before you book.
About this package
One room can accommodate up to 4 people (e.g. 2 adults + 2 children, 3 adults + 1 child). If you have selected the "4 Adults" option, "Per Child" option cannot be added on The Outdoor Onsen is open 9am - 4.30pm and The Original Onsen is open 9am - 10pm Child (5-11yrs) 9am – 4:30pm Bookings are taken on the hour for customers wishing to receive a transfer Self-drive bookings will be at half-past the hour Please arrive at the pools 30 minutes prior your scheduled bathing time Duration: 1 hour including time to change and shower Onsen Hot Pool is located at 160 Arthurs Point Road, Arthurs Point, Queenstown, New Zealand The on request shuttle service departs and returns outside of the Station Building, corner of Camp St and Shotover St, in central Queenstown. Hourly pick-up/drop-off from The Station. Pick-up at 30 minutes to the hour
What's included
- Evening bookings only - Japanese lanterns surround the pool
- One complimentary alcoholic or non-alcoholic beverage
- Exclusive **outdoor** pool room, change area, shower and towels
- Choice of one snack (Whittaker's chocolate bar, pure ice cream or hand cooked crisps)
Ticket types
- Per Package
Highlights
-
Shuttle service from Central Queenstown
-
Lanterns light up the pools after 5pm
-
Pools able to fit up to 4 adults
-
Lush scenic views of the Shotover River
-
Relax and rejuvenate in a exclusive pool
About Onsen Hot Pools Queenstown
Soak in the natural thermal waters of Onsen Hot Pools while overlooking the dramatic Shotover River in Queenstown. This serene retreat offers a perfect blend of relaxation and stunning alpine scenery, ideal for couples or groups seeking a tranquil escape.
Local Legends & Stories
Queenstown's thermal pools draw on ancient geothermal activity, blending Māori healing traditions with Japanese onsen culture. The area has long been a sanctuary for restorative bathing, cherished by both locals and visitors.
Must Do Experiences
-
Book an evening session to see the pools beautifully illuminated by Japanese lanterns
-
Enjoy the exclusive outdoor pool room with panoramic river views
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Take the complimentary shuttle from central Queenstown for a stress-free visit
Hidden Gems
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Visit during sunset for a magical transition from golden hour to lantern-lit evening
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Try the local Whittaker's chocolate bar included in your snack choice
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The outdoor changing areas offer privacy with scenic river glimpses
What Makes it Special
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Water-fuelled relaxation in pools heated by natural thermal springs
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Exclusive outdoor pool room accommodating up to four adults
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Stunning backdrop of the Shotover River and Remarkables mountain range
Available Facilities
Perfect Timing
When to visit for the best experience
Evening bookings from May to September offer the most atmospheric experience with lanterns and cooler weather. Book during shoulder seasons for fewer crowds while still enjoying the stunning mountain views.
Photography Guide
Capture the perfect shots
-
Capture the lantern reflections on the water during the golden hour before sunset
-
Use a wide-angle lens to include the Shotover River and mountain backdrop
-
Evening sessions provide dramatic lighting perfect for atmospheric shots
Cultural Etiquette
Respect local customs and traditions
Onsen culture emphasizes quiet relaxation and respect for shared spaces Remove all swimwear before entering the thermal pools as per traditional practice Shuttle service reflects New Zealand's commitment to accessible eco-tourism
Special Events & Experiences
Enhanced experiences and seasonal highlights
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Winter lantern festivals with extended evening hours and special beverages
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Summer sunset sessions featuring local music and enhanced snack options
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Seasonal wellness workshops combining onsen relaxation with mindfulness practices
Important Guidelines & Safety
Essential safety information and guidelines
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Stay hydrated between soaks and limit session time to 15-20 minutes
-
Children under 16 must be supervised by an adult at all times
-
Inform staff of any health conditions before entering the thermal pools
Visitor Information
Entry Fee
Prices vary by season and booking time, with evening sessions typically priced higher. Group discounts may be available for private pool bookings.
Visit Duration
Allow 2-3 hours to fully enjoy the experience including shuttle travel time. Most visitors spend approximately 90 minutes soaking in the pools.
Accessibility
The venue offers step-free access to the pool area and changing facilities. Accessible shuttle service is available with advance booking.
Highlights
Onsen Hot Pools Queenstown
- Shuttle service from Central Queenstown
- Lanterns light up the pools after 5pm
- Pools able to fit up to 4 adults
- Lush scenic views of the Shotover River
- Relax and rejuvenate in a exclusive pool
Opening hours
* Bookings are taken on the hour for customers wishing to receive a transfer
* Self-drive bookings will be at half-past the hour
* Please arrive at the pools 30 minutes prior your scheduled bathing time
Overview
- One room can accommodate up to 4 people (e.g. 2 adults + 2 children, 3 adults + 1 child). If you have selected the "4 Adults" option, "Per Child" option cannot be added on
Important Information
Opening Hours
* The Outdoor Onsen is open 9am - 4.30pm and The Original Onsen is open 9am - 10pm
* Bookings are taken on the hour for customers wishing to receive a transfer
* Self-drive bookings will be at half-past the hour
* Please arrive at the pools 30 minutes prior your scheduled bathing time
What's Included
- Evening bookings only - Japanese lanterns surround the pool
- One complimentary alcoholic or non-alcoholic beverage
- Exclusive **outdoor** pool room, change area, shower and towels
- Choice of one snack (Whittaker's chocolate bar, pure ice cream or hand cooked crisps)
Select your preferred date and ticket type, then add to cart.
Complete secure payment at checkout.
Receive your e-tickets by email once your booking is confirmed.
Show your mobile or printed voucher at the venue.
- Children under 12yrs are not permitted for evening sessions (after 5pm)
- One room can accommodate up to 4 people (e.g. 2 adults + 2 children, 3 adults + 1 child). If you have selected the "4 Adults" option, "Per Child" option cannot be added on
- The water held within the pools is vastly rainwater, collected from our roof-tops as well as spring water from a spring on-site. Any shortfall is substituted from Lake Wakatipu water. The water is replaced constantly throughout the day in order to keep the water as fresh as possible and is constantly circulates through a sand filter to trap suspended particles
- The mineral content of the pool water is very low so jewellery should not be affected. However, it is recommended to remove jewellery to avoid losing items in the pool
- If you wish to cancel a booking please provide at least 48 hours’ notice
- As Onsen is a close contact business, when Queenstown moves to the COVID-19 Protection Framework “Traffic Light” system, we will require all guests to be vaccinated. At the time of booking your experience, we will require confirmation that all guests associated with the booking are double vaccinated against COVID-19.
- On arrival, we will be requiring proof of vaccination in line with the NZ Government’s Vaccination Certificates Protocol (Protocol). If you are unable to provide evidence of double vaccination strictly in line with the Protocol, the guests who are not vaccinated or unable to provide proof will not be able to enjoy their experience with us. The cost for the booking will remain the same as at the time of booking regardless of the number of guests who are enjoy their experience with us.
- If no guests are vaccinated or able to provide proof of vaccination in line with the Protocol, the booking will be cancelled, and your credit card will be charged a cancellation fee equal to 100% of the booking.
- Confirmation in the form of a tour voucher will be received at time of booking
- Upon completion of purchase, please print the voucher and present on day of the experience
- Vouchers can also be presented on your mobile device for this attraction
- Availability was accurate at the time of booking however, is subject to change due to circumstances out of our control
- For your information, complete Tour Operator Information including contact details is included on your tour voucher
- We strongly suggest reconfirming your booking with the tour operator within 24 hours of making your booking and prior to making other travel arrangements
Location
-44.98023238, 168.68587044
Onsen Hot Pools Queenstown ticket price 2026
Tickets start from these prices per person on HolidaySG (the cheapest ticket, shown in several currencies). Pick a date above to see the exact price for your visit and each ticket type.
| Currency | From (per person) |
|---|---|
| Singapore dollar (SGD) | SGD 24.51 |
| Indian rupee (INR) | INR 1,850 |
| Philippine peso (PHP) | PHP 1,200 |
| Malaysian ringgit (MYR) | MYR 78.19 |
| US dollar (USD) | USD 19.14 |
| Indonesian rupiah (IDR) | IDR 342,010 |
Other currencies are converted from SGD at HolidaySG's daily exchange rates for reference; you pay in the currency shown at checkout. Updated 13 Oct 2026.
Onsen Hot Pools Queenstown Opening Hours
Onsen Hot Pools Queenstown — Frequently Asked Questions
About Onsen Hot Pools Queenstown
Evening bookings from May to September offer the most atmospheric experience with lanterns and cooler weather. Book during shoulder seasons for fewer crowds while still enjoying the stunning mountain views.
Allow 2-3 hours to fully enjoy the experience including shuttle travel time. Most visitors spend approximately 90 minutes soaking in the pools.
- Soothing Hot Pools: Immerse yourself in the ultimate relaxation experience as you soak in the soothing hot pools overlooking the picturesque Shotover River. The pure water and tranquil surroundings create the perfect environment to unwind and rejuvenate your body and mind.
- Exclusive Pool Options: Onsen Hot Pools offers a range of exclusive pools both indoors and outdoors, accommodating up to four adults. Whether you're seeking a romantic escape or a leisurely outing with friends, there's a pool option to suit your preferences.
- Breathtaking Scenery: Marvel at the stunning scenery surrounding the hot pools, with views of the iconic Shotover River and the majestic mountains of Queenstown. The natural beauty of the area adds to the serene atmosphere, enhancing your relaxation experience.
- Flexibility for Different Occasions: Whether you're celebrating a special occasion, planning a romantic getaway, or simply seeking a moment of tranquility, Onsen Hot Pools caters to various needs. Enjoy a private soak with your partner or share the experience with friends for a memorable group outing.
- Healing Benefits: Experience the therapeutic benefits of the hot pools as they work to soothe tired muscles, alleviate stress, and promote overall well-being. The healing properties of the pure water contribute to a sense of renewal and revitalization.
- Luxurious Amenities: Indulge in the luxurious amenities provided at Onsen Hot Pools, including plush towels, comfortable seating areas, and serene ambiance. Everything is designed to ensure your comfort and relaxation throughout your visit.
The venue offers step-free access to the pool area and changing facilities. Accessible shuttle service is available with advance booking.
Stay hydrated between soaks and limit session time to 15-20 minutes
Children under 16 must be supervised by an adult at all times
Inform staff of any health conditions before entering the thermal pools
Onsen culture emphasizes quiet relaxation and respect for shared spaces
Remove all swimwear before entering the thermal pools as per traditional practice
Shuttle service reflects New Zealand's commitment to accessible eco-tourism
Capture the lantern reflections on the water during the golden hour before sunset
Use a wide-angle lens to include the Shotover River and mountain backdrop
Evening sessions provide dramatic lighting perfect for atmospheric shots
- Complimentary shuttle service
- Exclusive outdoor pool room
- Private changing areas
- Showers
- Towels
- Beverage service
- Snack options
Onsen Hot Pools Queenstown — Common Questions
General Questions
Reviews
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